This Privacy Policy describes how we collect, use, and protect the personal data of our users in
compliance with personal data protection regulations.
1. Data We Collect
When placing an order or submitting contact forms on our website, we may collect:
- First and Last Name / Company Name;
- Contact phone number;
- Email address;
- Details of selected shipping and payment options;
- User comments or additional notes.
2. Purpose of Data Processing
We process personal data for the following purposes:
- Processing and delivering your order for industrial heat
exchangers;
- Issuing invoices and administrative documentation;
- Communicating order confirmations and shipping updates;
- Enabling eligibility under the "National Cashback" program;
- Providing technical and warranty support.
3. Data Protection and Security
We utilize secure communication channels (SSL/HTTPS encryption) to safeguard data during
transport.
Personal data is accessible only by authorized employees directly involved in production,
billing,
sales, and logistics.
4. Third-Party Sharing
We do not sell or share personal information with third parties, except as necessary to fulfill
your
transaction (e.g., transmitting names, phone numbers, and destination addresses to shipping
providers like Nova Poshta, Delivery, and SAT, or as required by law).
